The Director of Maintenance Operations provides leadership and management of the Maintenance, Avionics and Interior Departments, and all functions performed under its umbrella. The incumbent is directly accountable to ensure that plans, programs, policies and procedures are in place to guarantee compliance with regulatory and company requirements. This person ensures company and departmental
goals and objectives, including fiscal performance, are achieved and that employee and
customer satisfaction is realized while maintaining adherence to all safety standards. The
position reports to the VP of Maintenance Operations and Advisory Services and serves in
the following regulated capacities:
Duties and Responsibilities:
Provides leadership and management for air repair station maintenance operations,
avionics system design and certification operations, and interior refurbishment.
Sets and measures performance standards and ensures quality and conformance to
specifications set by the company and/or regulatory authority.
Collaborates with others and develops processes to maximize financial performance
and measure production efficiency.
Provide feedback and advice to the maintenance management team concerning
issues and opportunities related to the maintenance organization.
Develops and implements strategic and tactical plans, goals, objectives, policies,
procedures and work standards for Maintenance activities.
Responsible for all aspects of the staff; approves selection of staff; training plans and
related expense, oversees staff in work procedures; administers employee
recognition and discipline as appropriate or required, ensures a continued focus on
employee satisfaction and customer service excellence.
Responds to and resolves customer and maintenance staff issues expeditiously and
proactively works across all departments to ensure that functional objectives are met
for production, procurement, quality control, logistics and administrative functions.
Maintains a strong leadership focus on customer satisfaction.
Promotes and facilitates continuous organizational improvement efforts through
safety management principles and observance of industry best practices such as IS-
BAO and ARG/US standards.
Remains abreast of regulatory and industry developments as they pertain to aircraft
maintenance and avionics techniques.
Ensures that assigned personnel adhere to all FAA, Health Safety and Environmental,
safety, and security procedures as required by applicable regulations and company
standards.
Prepares a variety of written correspondence and periodic and special reports
regarding work planned and performed.
Requirements:
Bachelor’s Degree required with coursework in Engineering or a related field
highly desired.
Previous FAA certification as a Systems and Equipment DER is highly desired;
thorough working knowledge of FAA supplemental type certification
procedures is required.
5 to 10 years experience in MRO and aircraft operations and production
management with comparable business aircraft operations.
Current and valid FAA Airframe and Powerplant (A&P) License required.
Proficient using various software programs including Word, Excel, and Outlook
required.
Experience with Corridor MRO and project management software highly
desired.
Thorough working knowledge of all applicable regulatory requirements required.
Must meet the management qualifications for a Director of Maintenance as set forth
under FAR 119.71(e) for large, turbine powered, transport category aircraft
operations
This opportunity is designed to promote career development and internal
advancement.