IT/MIS Support

IT Support Technician
Location: San Antonio, TX
Job Type: Contractor
Start Date: Immediate
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay Rate: $25/hour

Position Overview:
We are seeking a skilled IT Support Technician to provide technical assistance, installation, maintenance, and troubleshooting for computer hardware, software, telecommunications equipment, and related systems. This role plays a critical part in ensuring all technology resources are fully functional, compliant, and optimized for business operations.

Key Responsibilities

Technical Support & Installation:

Receive, install, and configure PC hardware and peripherals, including monitors, keyboards, printers, disk drives, and related equipment.
Install, configure, and update approved software packages such as operating systems, productivity tools, and company applications.

Troubleshooting & Repair Coordination:

Perform advanced hardware and software troubleshooting—both in person and remotely—using a strong understanding of system operations.
Install, troubleshoot, and coordinate repairs for barcode readers and associated devices.
Coordinate repairs with manufacturers or suppliers, ensuring warranty policies are followed.

Systems & Equipment Management:

Dismantle and relocate hardware setups; reconnect systems to newly installed cabling and confirm proper functionality.
Support telecommunications and network equipment, including video conferencing tools.
Oversee daily system operations such as user account creation, hardware installation, system diagnostics, resolving issues, maintaining file servers, and performing backups.

Inventory & Compliance:

Maintain accurate inventory records for PCs, peripherals, and telephone equipment.
Manage the software library and ensure compliance with licensing and copyright regulations.

Safety & Additional Duties:

Follow all safety protocols and promptly report unsafe conditions or practices.
Perform other duties and special projects as needed.

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IT/MIS Support Full Time