Job Description
About the Opportunity:
Seize the opportunity to lead and manage a dynamic contractor workforce within a thriving AV technology and event production industry. As a Workforce Manager, you'll be at the forefront of ensuring exceptional customer service, implementing innovative cost-saving strategies, and driving both efficiency and profitability. This role offers a chance to work closely with regional management and directly impact our client’s success and reputation in delivering quality services.
Responsibilities:
Seize the opportunity to lead and manage a dynamic contractor workforce within a thriving AV technology and event production industry. As a Workforce Manager, you'll be at the forefront of ensuring exceptional customer service, implementing innovative cost-saving strategies, and driving both efficiency and profitability. This role offers a chance to work closely with regional management and directly impact our client’s success and reputation in delivering quality services.
Responsibilities:
- Develop and implement strategies for effective workforce scheduling to meet corporate goals.
- Collaborate with regional management to customize national practices for the region's needs.
- Analyze workforce data to identify areas for improvement and implement action plans.
- Manage relationships with labor brokers and contractors, negotiating rates to optimize costs.
- Maintain high communication standards to ensure exceptional customer service.
- Create jobs, schedule contractors, and manage purchase orders effectively.
- Conduct weekly site visits to engage with customers and vendors.
- Oversee and manage on-site labor, ensuring the maximum customer experience.
- Support program managers and directors in managing labor crews.
- Refer potential contractors for recruitment and support training initiatives.
Requirements:
- Proven skills in team building, communication, and customer service.
- Excellent organizational, time management, analytical, and supervisory skills.
- Ability to work independently in a high-paced and occasionally stressful environment.
- Proficiency in Microsoft Office Suite or related software.
- High school diploma or equivalent education (Bachelor's Degree preferred).
- Minimum of three years of experience in labor management and AV sales or operations.
Benefits & Perks:
- Competitive salary range of $68,000 - $80,000.
- Opportunities to develop and implement strategies that have a direct impact on profitability and efficiency.
- Be a part of a company that values innovation, quality, and customer satisfaction.
- Engage in a professional environment that encourages growth and skill development.
Why Apply Through Total Aviation Staffing?
Total Aviation Staffing connects aviation professionals with top-tier opportunities across the industry. Whether you’re looking for roles in:
- Commercial Aviation – Passenger airlines, cargo operations, and aircraft leasing.
- Business & General Aviation – Corporate jets, charter services, and private aviation.
- MRO & Aftermarket Services – Aircraft maintenance, repair, overhaul, and parts distribution.
- Aerospace & Defense – Military aviation, space systems, and defense programs.
- Aviation Technology & Manufacturing – OEMs, avionics, propulsion, and emerging technologies
Even if this role isn’t the perfect fit, applying with us gives you access to multiple career opportunities that may not be publicly advertised.
- Work with top companies in aviation and aerospace.
- Get priority access to multiple job openings.
- Receive expert career guidance from specialized aviation recruiters.
Apply today to take the next step in your aviation career.
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