Jet Linx, an aircraft ownership and management service, wanted to enhance the customer experience for their private jet travelers. To do this, they created a mobile app that provided travel information such as flight tracking, airport maps and weather forecasts – all tailored to each passenger’s specific journey.
The new Jet Linx mobile app not only improved the overall customer experience, but also streamlined customer service processes. Passengers could now use the app to book flights, check-in for their journey, and even receive personalized flight notifications. In addition, customers were able to easily access critical information such as weather delays or changes in aircraft availability.
By leveraging the latest mobile technologies, Jet Linx was able to provide their customers with a much more efficient and personalized service. The new customer experience included an improved booking process, faster check-in times and real-time flight notifications. The mobile app also allowed customers to access boarding passes, airport information, and other helpful travel tips while on the go.
Their Staffing Challenge
Jet Linx needed assistance filling multiple Pilot In Command positions as they grew their business The challenge of finding the right pilots to manage their aircraft was a difficult one. With an increasing demand for private air travel, they required highly qualified and experienced personnel to manage these operations
Jet Linx sought out a staffing solution to fill their positions quickly and efficiently. After researching the market, they chose to work with Total Aviation Staffing (TAS) because of our specialization in pilot recruitment. This allowed them to benefit from their partner’s extensive experience and industry knowledge while also ensuring they had access to a wide pool of potential candidates. TAS provided Jet Linx with fast-tracked recruitment services, allowing them to fill positions quickly with qualified pilots.
The partnership between Jet Linx and TAS allowed us to quickly fill their open pilot positions. By working together, we were able to assess prospective candidates more efficiently and identify those best suited for the available roles. This streamlined process enabled Jet Linx to meet their customer demands and grow their business with experienced, qualified personnel.
The partnership also enabled Jet Linx to create a more consistent experience for their customers. With the increased availability of qualified pilots, they were able to provide a higher quality of service while maintaining safety protocols and standards. This provided peace of mind for both passengers and staff alike.
Recruiting is an important process for any business, but it can be especially challenging in the aviation and aerospace industries. There is a limited pool of qualified candidates, and the positions are often very specific.
To be successful, you need a recruitment partner who understands the industry inside and out. That’s where Total Aviation Staffing comes in. We have a deep understanding of the aviation and aerospace industries, and we use that knowledge to help businesses like Jet Linx find the top talent they need.
Our team of experienced recruiters has a deep understanding of the skills and qualifications that are necessary to be successful in this industry. We use this knowledge to screen candidates and identify those who have the potential to be successful in aviation and aerospace roles. We then work with our clients to match them with the best candidates for their open positions. This process ensures that our clients are able to find the qualified workers they need to be successful.
Our comprehensive search & selection recruitment and attraction model. Designed specifically for aerospace specialists took approximately 4-6 weeks from the research stage to offer and acceptance.
It took about 1 week to produce a shortlist of pre-vetted and interviewed applicants to be reviewed.
The core components of the Direct Hire Search process include:
1. Position Evaluation
This reflects the latest corporate information on your company as well as the detail of the brief covering the role, responsibilities, and what the ideal candidate will look like. The position specification is an important document as it provides the core information on the role and the company, which we supply to select sources and candidates prior to you meeting them. It also identifies the key selection criteria against which we will assess all candidates.
2. Pre-Screening – Initial Target List
We will start by identifying individuals who fall, in the broadest sense, within the range of criteria you have identified. We will research both competitor organizations as well as organizations that may have an individual working in the same capacity but with a varied title, as well as candidates poised to undertake a career move to this level.
3. Candidate Selection and Presentation
Following our initial interviews, we will report to you on our progress and findings and agree on a selection of people to be interviewed by you. We will submit written reports on each of the individuals who are recommended for consideration as well as all supporting information including resumes and interview notes and references.
4. Arrange Client Interviews and Feedback
We will arrange interviews between you and the selected candidates at times that you give us, and then follow up with each candidate after they have been interviewed, for feedback at each interview stage. In that debrief, their level of interest in the role is ascertained and any concerns that they may have are addressed.
5. Offer and Acceptance
Appropriate reference checking will be undertaken and negotiation of the offer to the successful candidate, including resignation advice. All unsuccessful candidates will be managed appropriately. In the event that the candidates are not acceptable, or the offer is declined, TAS will continue to work on the assignment.