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Maintenance Operations Manager

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Our client is a “Fixed Base Operation” that provides fuel, hangar, catering, maintenance, and avionics services for transient and based aircraft. They provide rental aircraft, flight instruction, and scenic flights in various aircraft. They offer a full range of aircraft maintenance servicing Piston, Turbine, Helicopters, and Warbirds, and their A/P technicians and IA’s perform work from routine oil changes to annual inspections.

They are currently recruiting for a Maintenance Operations Manager in Driggs, ID.

What's in it for you

Salary

$85,000 - $100,00 based on experience level
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Benefits

Medical, Dental, 401K, Disability, Company-provided Life Insurance
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Position Type

Full-time / Direct Hire
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Location

Driggs, ID
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Discover Your Potential

Job Description

A Day in the Life of a Maintenance Operations Manager

As the Maintenance Operations Manager, you will oversee all aspects of the FBO Maintenance and Avionics Department Operations. Keep flight school and scenic tour aircraft operational. Coordinate and supervise general aviation customer repairs and inspections. Coordinate with the Maintenance Manager to keep the fleet airworthy. Coordinates with the Avionics Manager to deconflict and assist with avionics upgrades and repairs as needed. Responsibilities include customer relations, repair estimation, billing, hiring, pay, health, and safety. Plans, directs and coordinates activities for sales and services. Reports to the General Manager on shop performance, including Profit and Loss review and budget responsibility. Manage and direct activities of subordinate supervisors and employees at the location. Promote a positive team environment to better serve the customers. Work with the Director of Flight Operations to keep the Civil Aircraft Airworthy and Operational.

Essential Duties of The Maintenance Operations Manager

  • Manage operations, including ensuring proper staffing levels are maintained based on daily/weekly/monthly volumes.
  • Establish a culture that promotes safety and quality control through daily observations, shift briefings, job/customer audits, weekly safety meetings, training, and documented safety procedures.
  • Manage the performance of employees through mentoring and skill development to improve work performance and maximize employee potential.
  • Conduct regular employee performance reviews, annual written reviews, and pay adjustments.
  • Oversee and coordinate job postings, candidate reviews, interviews, and job offers with Avionics and General Manager.
  • Formulate and abide by procedures for use in the event of aircraft accidents, fires, or other emergencies.
  • Carry out management responsibilities in accordance with the organization’s policies and applicable laws.
  • Ensure employees receive company communications and necessary training, including safety, customer service standards, company values, etc.
  • Develop an understanding of the market for the Maintenance / Avionics departments, including sales and growth opportunities.
  • Conduct ongoing analysis of competition to include product/service offerings, Pricing / Shop rates, employee pay, and benefits.
  • Create advertising and marketing appropriate for increasing business opportunities.
  • Remain locally competitive by maintaining close contact with market conditions.
  • Create new opportunities by developing and maintaining good relationships with customers, tenants, the airport authority, local government, and the local community.
  • Establish a culture that promotes customer loyalty through increased employee/customer engagement, such as having project lead mechanic deliver customer aircraft.
  • Establish customer relationships and use feedback to develop and improve capabilities and processes constantly.
  • Develop new business plans with capital requirements and anticipated performance. Assist the General Manager in preparing the Maintenance and Avionics department budgets by providing insight into capacity and opportunity.
  • Responsible for financial management, including capital expenditures, forecasting, budgeting, performance, and expense management.
  • Responsible for developing and promoting sales and marketing initiatives for the Maintenance / Avionics and flight department.
  • Other responsibilities as assigned by upper management and principal owners.
  • Ensure that all aircraft belonging to the client are kept in a state of airworthiness as directed by the client and the Director of Flight Operations.
  • Assist in acquiring parts, materials, and staff needed to operate each aircraft continuously.
Required Skills and Experience: 
  • 10+ years of aviation maintenance or flight experience required.
  • Prior team leadership experience is required.
  • FAA-licensed Airframe and Powerplant Mechanic desired.
  • FAA Inspector Authorization desired.

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